We have tried to answer the most common questions that we get asked by potential students interested in our Online ESL program in the questions and answers below. If you have any other questions please feel free to Contact Us anytime.
A: All our online english courses are private one-to-one lessons. You will have plenty of time to ask questions and practice your English skills while learning English with your teacher.
2) Q: Where are you ESL teachers from?
A: Our ESL teachers are mainly from North America . They all have extensive experience teaching English as a second language (ESL) online and in classroom situations. Most of our teachers have taught English in their own country and other places around the world. Al of our teachers speak English as a first language.
3) Q: Do you offer support in any language other than English?
A: Currently we can offer support in Japanese and English. But we will try to help you with any problem you might have to the best of our ability.
4) Q: Where are most of your students from?
A: Our students are from everywhere around the world. We have many students from Asia, Latin America, Eurpe and quite a few from North America (Quebec and business people living in the U.S.A or Canada for work).
5) Q: What type of people study English at Skype English School?
A: Our students are from all walks of life such as business executives, students, housewives, kids, travel enthusiasts, etc…
All our students have different English learning needs and we try our best to customize each online English course to each students needs
6) Q: What level of English learner should take lessons with Skype English School?
A: Any level English learner is welcome at Skype English School. We can teach beginners important skills, help to refine Intermediate students abilities, and fine tune Advanced learners proficiency
7) Q: How long are the classes and what are the available times?
A: Lessons last 50 minutes. ESL Classes are available 24 hours a day, 7 days a week. We always will try to find a private teacher that can accommodate your scheduling needs
8) Q: Can I change my English teacher?
A: Yes, all our online English courses are desed so you can have a different teacher each lesson if you wanted, or try a few different teachers before you decide on one you want to work with all the time.
On the other hand If you want to stay with the same teacher just schedule your lesson ahead of time or arrange your next lesson with the teacher at the end of the English lesson.
9) Q: What is your curriculum?
A: Our ESL lessons are completely customizable because each lesson is private we try to teach what each student wants to learn. We do use text books if students want to or we can set up a more student specific program. Most of the curriculum is decided in the first lesson between the student and the teacher
10) Q: How is taking an online English lesson different from a traditional ESL classroom lesson?
A: One of the biggest differences with an online ESL lesson is you don’t have to leave your own house or even get dressed if you don’t want to. There is also a great deal of flexibility in the lesson schedule and the cost for a private lesson is much more affordable than most traditional English Schools.
11) Q: What if I am late for a lesson?
A: Lessons must always start on time. If you are late you will lose the time that you missed because the teacher quite often has another student waiting to start after you and can’t be late.
12) Q: Will I have homework?
A: If you want homework or to prepare for your next online lesson please tell your teacher when you start learning with them and they will make sure you have self study materials or homework
13) Q: Do I need a high-speed internet connection?
A: YES it would be preferable to have a high-speed connection.
14) Q: Do I need to download any special computer programs?
A: Yes you need to Download Skype. Skype is a software free application that lets you talk over the Internet for free. Skype is very easy to download. The sound quality is excellent and is generally as clear as a telephone or even better.
15) Q: Do I need any hardware accessories?
A: Yes you need a headset with a built in microphone. You can also get a Web camera but this is optional. All of our teachers will have their web camera on during lessons but students don’t have to.
16) Q: What are the methods of payment?
A: We accept payment with Visa, Master card, American Express and Discover card, through Paypal or by using a Paypal account.
Paypal is a secure payment processor that guaranties safety of your online transaction. It is one of the most preferred and safest online payment methods around the world.
With Paypal Skype English School and any of our affiliated companies will never know your credit card number or other private details because everything is handled by Paypal
17) Q: What does the price include?
A: The listed prices include taxes and online lesson material. There are no registration fees, extra or hidden charges.
18) Q: What is your cancelation and refund policy?
This web site and associated pages are not associated with, endorsed by, sponsored by, and is not now nor has it ever been associated with Skype Limited, Skype Technologies S.A., or any of its affiliates or partners.
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